The Level 1 Award in WorkSkills is designed to equip learners with the essential skills and knowledge required to succeed in the workplace. This course aims to provide a foundation for individuals who are new to the workforce or those who want to enhance their employability skills. Participants will develop a range of transferable skills that are applicable across different industries and job roles.

TBC

By the end of this course, participants should be able to:

1. Understand the key attributes and behaviors required for success in the workplace.
2. Develop effective communication skills for professional interactions.
3. Demonstrate strong teamwork and collaboration abilities.
4. Apply problem-solving and critical thinking techniques in work-related scenarios.
5. Develop time management and organizational skills.
6. Demonstrate an understanding of workplace health and safety regulations.
7. Identify and develop personal strengths and areas for improvement.
8. Understand the importance of continuous learning and professional development.

Module 1: Introduction to WorkSkills

• Understanding the importance of employability skills.
• Identifying key attributes and behaviors for success in the workplace.
• Recognizing the expectations and responsibilities of employees.

Module 2: Effective Communication Skills

• Verbal and non-verbal communication techniques.
• Active listening skills.
• Professional written communication.
• Interacting with colleagues, supervisors, and customers.

Module 3: Teamwork and Collaboration

• Understanding the benefits of teamwork in the workplace.
• Building positive working relationships with colleagues.
• Contributing effectively to a team.
• Resolving conflicts and managing differences.

Module 4: Problem Solving and Critical Thinking

• Applying problem-solving techniques in work-related scenarios.
• Analyzing situations and making informed decisions.
• Thinking critically to evaluate options and solve challenges.
• Using creativity and innovation to find solutions.

Module 5: Time Management and Organization

• Setting goals and priorities.
• Planning and scheduling tasks effectively.
• Managing time and resources efficiently.
• Dealing with distractions and interruptions.

Module 6: Workplace Health and Safety

• Understanding the importance of health and safety regulations.
• Identifying workplace hazards and taking appropriate precautions.
• Promoting a safe and healthy work environment.
• Reporting incidents and accidents.

Module 7: Self-Reflection and Personal Development

• Assessing personal strengths, skills, and areas for improvement.
• Setting personal development goals.
• Seeking feedback and acting upon it.
• Developing a growth mindset.

Module 8: Continuous Learning and Professional Development

• Understanding the importance of lifelong learning.
• Exploring different methods of learning and development.
• Identifying opportunities for professional growth.
• Creating a personal development plan.

Assessment Methods: To successfully complete the Level 1 Award in WorkSkills, participants will be assessed through a combination of the following methods:

1. Practical exercises: Applying work-related skills and demonstrating competence.
2. Written assignments or reflective journals: Reflecting on personal learning and experiences.
3. Role-plays or simulations: Demonstrating effective communication, teamwork, and problem-solving skills.
4. Group discussions or presentations: Participating in discussions and presenting on specific topics related to work skills.

Note: This course outline is a general guide and can be customized to suit specific training requirements or time constraints.